I ordered a welder from WeldingForLess and was told it was backordered until the end of February but would be shipped as soon as it was received before the end of the month, so I was fine with that and proceeded with the order. February passed with no shipping notification or update from customer service on why it hadn't shipped. After reaching out again in March, they told me it would be shipped within the first week of March and I would receive a shipping notification. Time went by and still nothing — not even an email explaining what was going on. There were no updates or communication unless I reached out once or twice to get their attention.
So I contacted the manufacturer of the welder (who was very friendly and helpful) and was told the welder would never have been back in stock at WeldingForLess in February and wouldn’t be in stock until at least the end of March. I canceled my order and ordered a different welder directly from the manufacturer. Save yourself some time: spend a little more money and cut out the middleman to avoid the hassle and poor customer experience.
